If you wish to cancel your attendance at NovaVenue and are unable to send a substitute, then the following applies:
- Over 50 days prior to the event, a cancellation fee of 290€ will be charged.
- Over 14 days prior to the event, a registration may only be transferred to the next event at a transfer charge of 400€.
- Regretfully, cancellations received less than 14 days prior to the event as well as no-shows are neither refundable nor transferable.
- Since access to NovaVenue's pre-event partnering is included in the registration fee, payment is due as outlined above even in case of non-attendance at the event.
Any cancellations must be received in writing and any refunds will be processed after the event.